Donald - reviewed 10 years ago

To whom it may concern:

Please be advised that I have recently had the pleasure of conducting business with the regional sales director of Glacial Energy, Inc. I have found him to be honest, knowledgeable and a pleasure to do business with. Purchasing utilities can be extremely complicated for those of us who do not have to deal with it on a daily basis. Your Sales Director has simplified the process, was always available by phone and is saving substantial money on all of our properties. I will continue to utilize him for the purchase of our utilities.

Yolando - reviewed 10 years ago

Glacial Energy offers us a lower price while providing a partnership with a company that gives guidance and exceptional customer service. We have performed our own comparative analyses that have shown we are saving money with Glacial. In addition to the savings from Glacial Energy, the company and its representative have been responsive to our needs. By phone or email, Glacial Energy has provided us with answers to our questions and concerns, within a timely manner…Glacial Energy is very helpful and knowledgeable in the energy industry, while maintaining continual interaction.

Nursery - reviewed 11 years ago

I was given the task of lowering our utility cost almost two years ago and it has been an ongoing project as we have many facilities in different states. I did extensive research into several companies in each state. Glacial Energy was by far more competitive than the other companies, therefore we started making the move to direct access. The transition went flawlessly and I have been monitoring our monthly billings along with our facility managers. We have found the following since starting with Glacial:

1. The savings have been right in line with our original analysis. I have one facility in California that is reporting a higher savings than their analysis quoted.

2. Our accounting department is very pleased with the electronic billing and transfer for payment as opposed to cutting checks for due dates off of regular check runs.

3. With our facilities on different meter read dates and our need to have bills issued by a given date for forecasting I will give Glacial an A+ on issuing a combined bill (our requirement) for each state.

4. In the time that we have been with Glacial Energy the customer service has been excellent. I have been told by our facilities and accounts payable department that whenever they contact Glacial that they receive the help they require.

As I said above, this is an ongoing project for me. I am in the process of working with Glacial on moving more of our Texas facilities to their services. We would eventually like to have all of our facilities under direct access with Glacial.

I cannot think of anything more that I would have asked. Our representative was and has been very informative about the company and the industry in general. For us, all in all we are very pleased with the savings and customer service that we have received.

Should you have any further questions that I may not have answered, please do not hesitate to contact me at the number listed below.”